Universal's Endless Summer Resort - Surfside Inn and Suites

Great stay!!

Pros: Large pool, lots of sun beds, free bus to universal sites

Cons: On a main road, shame there isn’t a footpath around the lake.

Fantastic location and amazing facilities! Great stay overall!

Pros: It was in a great location, buses to parks were so regular. Had really good facilities including a gym

Cons: It was easy to get lost but that could just be me haha. We stayed Surfside but it still was a little loud, you could hear people running around the corridors and in their rooms.

Great value

Pros: Great location. Very clean. Nice shower. Good amenities in room and lobby area with Starbucks open early. Shuttles to Universal theme parks very frequent with friendly driver and early admission

Cons: Nothing not to like

Fantastic value for money close to universal parks

Pros: Location and welcome from staff. Facilities, spacious bedrooms, great pool and plenty of sunbeds and towels, great park transfer facilities for universal

Cons: The rooms have very thin walls so you do here the neighbours upstairs, and next to you as if they are in the same room

Pros: Great location, rooms were spacious and comfortable

Cons: Road noise was an issue

Good hotel overall

Pros: Staff were lovely, rooms were clean and location was great

Cons: The air con in the hallways was very cold and the room was cold because of it. Also the WiFi connection was bad

Pros: The stay was perfect, especially the staff members Marcus and Jennifer, who were super kind and helped us with everything from arrival to changing rooms.

Cons: The first room we stayed in had a direct exit to a ventilation shaft; we requested this and it was fulfilled the following day. The entire team was very helpful in making the change.

Really loved staying at the property we will be back 😊😊 your staff were so helpful and friendly and the location was bri

Pros: The location was amazing so close to the park , the buses ran smoothly and the staff were friendly and helpful . The pool was nice and relaxing

Cons: The rooms where lovely but could do with some maintenance ( toilet seat repairs, door handles and fixtures in the room ) and a deep clean , which I no is hard with the amount of rooms and the hard work of cleaning for the lovely staff

Stayed here for 2 nights as we were visiting universal parks! Great location and the buses ran regularly! Would definite

Pros: Great location, hotel was spotless staff were very helpful and friendly

Cons: Nothing!

Nice pleasant hotel

Pros: Our initial greeting from Thomas was very welcoming. Location and great bus service to parks The swimming pool was great.

Cons: I unfortunately lost my passport on the first day due to having to take it to the park to redeem my park tickets and express passes. I had printed off around 10 pieces of a4 paper and did not want to have to carry them around for 2 weeks. I phoned prior to our visit to see if I could pick up our passes at The hotel ticket station and was told we could, after queuing for 40minutes on our first morning I was told that we already had our tickets! This was not the case and we were told to go and collect them from the park. The very helpful man at the Will Call station condensed all the paper into very small handy passes with lanyards, this could have been done at the hotel and therefore requiring me not to take my passport to the park. When I approached a front of desk staff lady about my lost passport she was not helpful at all and not bothered, she basically said I had to go back to the park and inquire. A simple phone call to lost and found would have relieved me a lot of stress. Luckily some kind person found my passport and handed it in so I was able to recover it from a very nice and helpful lady called Delaney.