Candlewood Suites - Orlando - Lake Buena Vista by IHG

Pros: The property was well maintained. The room itself was amazing, stocked with basic amenities and tidy. The free laundry and heated pool were also a plus. Well located for Disney and universal

Cons: Our only minor issue was the delay of housekeeping. We had requested housekeeping 2 days in a row and weren’t attended to till the third day. Other than this, no issues

Great location!

Pros: the location of the hotel was perfect for my purpose. Also having a kitchenette and free laundry. it is a major help.

Cons: Things I didn't like : one that I had to go and sign with my life for two wine glasses; #2 no spoons in the room, #3 if I leave towels outside i had to asked for them to bring more, i assumed that they would bring them. This is my 4th visit and it has gotten worse on them being minimalist. Also parking is $20 but anyone can park and they don't do anything about it for what i saw.

Pros: Excellent customer service. Great staff and easy check in.

Cons: NA

AMAZING!

Pros: The hotel staff were all lovely - especially Christien (not sure on the spelling). The snack shop is very convenient and the laundry room was easy to use - we left with all clean clothes. The shuttle to the parks is great but it’s easy to get an Uber to and from them if you want to go at different times as the hotel is situated close to Disney and Universal. The hotel was modern, spacious and clean, and the staff were all very accommodating when we needed anything. Our room was lovely- the kitchen was great, it was clean, our bed was comfy and the fridge/freezer meant that we could always have cold drinks. I would definitely return if we were to ever come back to Orlando again. Thanks for a lovely stay!

Pros: Very convenient bus around the corner. Plenty of places to eat

Cons: Sofa bed i did complain that it was not fit for purpose. As you could feel the spring, so they gave us 5 duvets to put on top which helped a little. The main bed was wonderful. It was such a shame as it did affect the holiday as you couldn't sleep on it very well

Pros: location great for choice of restaurants within easy walking distance

Cons: The pool area was not very inviting. But, in fairness, if I'd wanted a fancy pool I would have booked a different hotel

Pros: Our stay was very peaceful, the room has a lot of space with comfortable beds and a kitchen, which in our case helped a lot. I want to especially thank Jarell, he was very kind and helpful! The location of the hotel is excellent, close to the Disney parks and with several restaurant options, outlets are also very close, around 5 minutes by car.

Pleasant hotel.

Pros: The location of the hotel is perfect and near to the international airport of Orlando, ca. 30 minutes drive. The room was spacious, soundproof for traffic noise and well equiped with a kitchen for a longer stay. The Ihop restaurant in 5 minutes walking distance offerd a good breakfast to start the day.

Cons: The room urgently needs a good hoovering of the carpet, especially around the bed where a plastic spoon was found and rest of some food. Further the refrigerator was very loud but it can be switched off.

All good!

Pros: Friendly, helpful staff on arrival. Clean room and entranceway.

Cons: Additional payment for parking. Shortage of luggage carts and need to request one from behind the front desk.

Nice and pet friendly hotel with great location.

Pros: Location is great. The hotel is pet friendly and has a large parking garage. Staff were friendly and helpful at the front desk. Our room had a small kitchen and fridge. Room was clean when we arrived.

Cons: Carpets are mostly dirty and worn out. Due to the hotel allowing pets, the floors should be checked regularly. Cleaning is done ONLY weekly for long stay, but can possibly be requested at the front desk. Washing machines and dryers were broken occasionally and were but were fixed after reported to the front desk.