Embassy Suites by Hilton Orlando Airport

A very nice stay

Pros: Beds were comfy, room a great size. Staff were helpful, I’d stay again.

Cons: I could hear the person in the next room coughing throughout the night

Pros: Amazing Service the frint desk help me calling car rental company and with parking arrangments.

Cons: could not eat my outside food in lobby

Pros: Great location close to airport, suited us great breakfast was fabulous, room was great size for our group of 5, great laundry facilities were huge bonus for us having travelled for a few days before we arrived.

Cons: There was a very strong smell of weed in the corridor close to our bedroom.

Pros: Really easy to get to and from airport, either with free shuttle or private services. Cecie was so so helpful on checkin with all questions I had as well as being super friendly! Thankyou

In general was ok

Pros: The location was good. Nice staff. Everything was clean.

Cons: We went out to eat breakfast and we came back we couldn’t open the door of the room with the card. We waited outside for the engineer to fix it.

Relaxing, great customer service, excellent food, superb room.

Pros: Breakfast was excellent. Receptionist on Saturday night 19th September was excellent. We had had a bad experience waiting for the courtesy bus - see below. He rescued the situation and made us very welcome.

Cons: Courtesy bus - we waited 45 minutes and tried to contact the hotel but we had been given the incorrect number. Fortunately the Hilton Courtyard bus driver kindly agreed to drop us off. Absolutely 1st class customer service and one of those rare people who, presented with a problem, immediately looks for a solution. An absolute gem!!

Close to airport

Pros: Comfy bed. Great location for airport. Lovely staff

Pros: Nice room, spacious and comfortable. Breakfast with a lot of options.

Cons: You have to call to arrange the airport shuttle once you get your luggage, and they mix up airport levels with shuttle places in ground transportation (e.g. they say level B4, instead of spot B4 on ground transportation level). Also this can't be complicated if you can't use your phone once you arrive from another country.

Wonderful stay, 1 night was too short.

Pros: Reception and restaurant Staff were amazing and extremely helpful- going out of their way to ensure our short stay was enjoyable. The hotel is located very close to the airport and they offer free transfers. Rooms are very large and beds very comfortable.

Would definitely stay here again - 10/10

Pros: Spacious rooms. Free drinks on arrival. Clean. Very friendly & helpful staff. Great food. Great location for the airport.

Cons: Nothing.