Family-Friendly Mansion at Sonoma Luxury Resort

Sonoma Villa

Pros: We had a nice stay at the villa. It was modern and could accommodate our large group. The location was convenient to our needs.

Cons: Some of our bedsheets and towels were stained. We were a little surprised that no complimentary essentials were provided, such as tea, coffee, sugar, or even a small welcome pack. A few basic provisions would have made the arrival feel more welcoming and convenient, especially after a long journey. It’s a small touch, but one that can make a big difference to the overall guest experience.

Pros: The host was very good. He answered all the call, text or email. I really appreciate that. We like mostly everything about the house. It meets our needs. It was a Big and beautiful house. The kitchen, dining room, living room and the bedrooms were very spacious and cleaned.The pool was very clean. We really enjoyed it. . Everybody was in love with the house. Definitely, we will come back again.

Cons: Thank God I ask everyone to bring their own towels I think they need to change the towels. Some of the linen had stains on them. We did not find any pot and pan to cook, we have to buy some. They have pot or pan for like 2 people not a group of 15.There were two fridges but we had to buy ice because the ice machine was not working. They did not leave any coffee, like every where I go they always leave at least a small pack of coffee. any extra towels paper or toilet paper

Pros: The property served our needs well. The rooms were clean and spacious. The location was close to markets, shops, etc.

Cons: There was confusion, instructions given and instructions posted were often the opposite. For example: 1. I was told additional cars were to park at the clubhouse, yet in the house it clearly says that there is no overnight parking. 2. I was told not to use the garage, yet in the house it clearly says to park additional cars in the garage. 3. The fitness center was being remodeled. 4. There was confusion as to when the pool closed. The sign at the clubhouse said 5pm, the house sign said through 11pm.

Pros: Our family came down for our annual trip for the No Guts No Glory event at Orlando Speedworld. The house was huge. We had more than enough room. Will be booking again.

Cons: We only had two issues but nothing major. The host responded back quickly.